Simple, Affordable AI Helpdesk Pricing
Affordable helpdesk software for startups. Human handoff included. No seat fees. Cancel anytime.
All plans include human handoff, AI reply suggestions, and knowledge base. AI usage is metered per plan—see plan limits below.
Starter
Perfect for the small business
£14.99 / month
- Up to 10,000 conversations/month
- 1 site
- 1 Agent
- Support Ticket System
Growth
For growing teams
£29.99 / month
- Up to 100,000 conversations/month
- 5 sites
- 10 Human Support Agents
- 100 AI Support Agents
- Support Ticket System
Scale
For larger organisations
£99.99 / month
- Unlimited conversations
- Unlimited sites
- Dedicated support
- Custom integrations
Plan comparison
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Sites | 1 | 5 | Unlimited |
| Agents | 3 | 10 | Unlimited |
| Tickets / month | 100 | 1,000 | Custom |
| AI replies | 500 | 5,000 | Custom |
| KB articles | 50 | 500 | Unlimited |
| Data retention | 90 days | 1 year | Custom |
AI usage: Counts apply to AI-generated replies. Typical usage is well within plan limits; we’ll notify you before limits are reached. Overage options available on request.
FAQ
How much does AI helpdesk software cost?
OperatorOne pricing is based on conversations and sites, not per-seat. Plans start affordable for startups—see the cards above. All plans include the AI support widget, human handoff, and knowledge base. No hidden agent or seat fees.
Can I change plans later?
Yes. Use “Manage Billing” in your dashboard to switch plans in the Stripe Customer Portal.
What payment methods do you accept?
You can pay by card (Stripe) or with PayPal. Choose your preferred method on the plan card when subscribing.
Is human handoff included?
Yes. Escalation to a human agent with full context is part of every plan.